Privacy Policy
Last updated: April 2026
1. Information We Collect
When you use our website, purchase a wash, or sign up for a membership, we may collect the following information:
- Name, email address, and phone number
- Billing and payment information (processed securely through our payment provider)
- Vehicle information (license plate, make, model) for membership and loyalty purposes
- Location data when you use directions or map features
- Usage data and browser information when you visit our website
2. How We Use Your Information
We use the information we collect to:
- Process transactions and manage your membership or account
- Send receipts, confirmations, and service-related communications
- Send promotional offers, updates, and newsletters (you may opt out at any time)
- Improve our website, services, and customer experience
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business (such as payment processors and membership management platforms), provided they agree to keep your information confidential.
We may also disclose information when required by law or to protect the rights, property, or safety of Waves Car Wash, our customers, or others.
4. Cookies & Tracking
Our website may use cookies and similar tracking technologies to enhance your experience, analyze traffic, and understand how visitors interact with our site. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of the website.
5. Data Security
We implement industry-standard security measures to protect your personal information. Payment information is encrypted and processed through secure, PCI-compliant payment systems. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Choices
You have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly
- Request that we stop using your data for certain purposes
7. Children's Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us: